Cancellation Policy

Rescheduling must be made up to 24 hours prior to session start time to be honored. No more than one reschedule per session. Cancellations of a session or package must be made 48 hours prior to session start time for a refund. If you cancel in less than 48 hours, you will receive a coupon code equal to 50% of the price for that particular session. Please note that packages are discounted because there are multiple sessions purchased at the same time. If you cancel your package after only completing part of the package you will be charged full price for the sessions you scheduled and/or attended and the remaining refund will be given. The discounted rate will not be honored for the completed sessions. This is to ensure that people do not book packages just to get a package discount and then cancel remaining sessions. No refunds will be given on packages 45 days after the original purchase date but exchanges for equal priced services are allowed. In the case that a service you want is more expensive, I can send you an invoice for the balance. If you show up late to any session, please be aware that your session will not be extended and you will not get the full time of your session as I do have other appointments after yours. The session length will be the time remaining. For rescheduling please send a text to: (+1) (361) 298-0310 For all questions, please send me an email to support@alchemyinprogress.com

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